Disaster Recovery & Backup

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Enabling Real-Time Disaster Recovery for Torrent Pharmaceuticals with AWS CloudEndure

About the Company

Torrent Pharma, the flagship Company of Torrent Group, with a turnover of Rs. 8005 Cr is one of the leading Pharma companies in the Country. We are the pioneers in initiating the concept of niche marketing in India and today is ranked amongst the leaders in the therapeutic segment of cardiovascular (CV), central nervous system (CNS), gastro-intestinal (GI) and women healthcare (WHC). The Company also has significant presence in diabetology, pain management, gynaecology, oncology and anti-infective segments.

Torrent Pharma has crossed many geographical boundaries with presence in more than 40 countries. The Company is ranked first amongst Indian Companies for having largest market share in Brazil and Germany.


Torrent Pharmaceuticals seeks to establish a Disaster Recovery (DR) system for their vital Sales Force Automation Application and Database, currently hosted at ATMA House Ashram Road Ahmedabad Sify Data Center and accessed by over 7,000 field staff. They require an on-premise to AWS Cloud sync without a dedicated line, demanding near real-time Recovery Point Objective (RPO) and a 1-hour Recovery Time Objective (RTO). The plan includes dedicated public cloud IP for DNS failover, quarterly 8-hour DR drills, and AWS Premium support with additional partner support. The partner is responsible for initial DR setup, ongoing management with a 4-hour resolution commitment, configuring daily and hourly snapshot backups, and supporting TPL during Mock Operation Center (MOC) drills. TPL expects all necessary licenses, including Windows OS, SQL Database, and CAL, to be covered by AWS and the partner.

Why ElectroMech?

ElectroMech, an AWS Advanced Partner since 2014, excels in deploying cutting-edge AWS cloud technologies, including AI/ML/DL, Machine Vision, Voice Technology, and serverless architectures. With a strong history of delivering robust solutions, we’ve served over 200 satisfied customers, supported by 25+ certified AWS experts. Our expertise shines in successful POCs for Disaster Recovery (DR) and Reverse DR, seamlessly transitioning on-premises DR to AWS, overcoming initial challenges with our skilled team and AWS support. Trust us to design, develop, and deploy your AWS cloud solutions with unmatched proficiency.

Solution which has applied to resolve the challenge as:

Initial Setup

  • CloudEndure Account and Project Setup
  • Replication Settings and Blueprint Definition
  • Network Configuration
  • Machine Addition with CloudEndure Agent
  • Data Replication

Disaster Event

  • Initiating Test and Recovery Modes
  • Snapshot-Based Recovery
  • Instance Launch and Verification
  • DNS and Cloud Public IP Integration

Failback Post Disaster

  • Preparation for Failback
  • Failback Client Installation
  • On-Premise Recovery and Verification
  • Returning to Normal Operation
  • Cleanup

Results and Benefits:

  • The Recovery Point Objective (RPO) of CloudEndure is typically in the sub-second range. Near real time RPO is achieved and tested by customer successfully.
  • The Recovery Time Objective (RTO) of CloudEndure is typically measured in minutes. The RTO is highly dependent on the OS boot time. As per the client requirement it was achieved and converted to automation for speedy recovery at the time of DR.
  • CloudEndure is very secure for data in transit and data at rest, in both the cases it is encrypted. CloudEndure stores only configuration and log data on the CloudEndure Service Manager’s encrypted database. Replicated data is always stored on the customer’s own cloud VPC. The replicated data is encrypted in transit.
  • CloudEndure supports one of the most important features and it is the customer needs. The feature is called Point-in-Time Recovery snapshots. Point-In-Time Recovery snapshots was configured from the following schedule:
  • every 10 minutes in the past hour
  • every 1 hour in the past 24 hours
  • every 1 day in the past 30 days
  • With cloudEndure customers saved lots of time to set up, maintain and monitor DR.
  • Cost reduction due to no actual machines being running it will only run at the time of DR drill.
  • No cost and time for training and as such a solution is delivered, maintained and troubleshooted by a partner backed by AWS Premium support.
  • Very simple, transparent and effective solution with the best of TCO.